Paraclete Life Planning LLC — Privacy Policy

Effective Date: August 1, 2026 · Version 2.2

1. Introduction

Paraclete Life Planning LLC (“we,” “us,” or “our”) is a Florida state-registered investment adviser. This single Privacy Policy governs both our advisory services and the Paraclete Studio, our financial-planning application at paracletelife.io. It explains how we collect, use, disclose, and safeguard your nonpublic personal information (“NPI”), consistent with the Gramm-Leach-Bliley Act (GLBA) and the Federal Trade Commission’s Privacy and Safeguards Rules, which govern state-registered advisers.

2. Who This Policy Covers

This policy applies to our clients, prospective clients, and former clients, and to anyone who uses the Paraclete Studio. We apply the same privacy and security standards to a former client’s NPI for as long as we retain that information.

3. Information We Collect

  • Personal identifiers: name, date of birth, address, email, phone number.
  • Studio account registration: a username and password you choose (stored only in hashed form, never readable) and your email address, used to operate and help you recover your account.
  • Financial information: account balances, income sources, investment objectives, tax information, and the figures, goals, and budget categories you enter yourself in the Studio.
  • Sensitive identifiers: Social Security number and account numbers — collected only where required to open or service an advisory account.
  • Payment information (paid Studio plans): processed by our payment processor, Square. Your card details go directly to Square — we never receive or store them — and Square collects the billing information it needs to process payment and calculate any applicable sales tax.
  • Account activity: advisory agreements, account statements, portfolio activity.
  • Technical and usage data: IP address, device and browser type, and the cookies or local storage needed to keep you securely signed in.

4. How We Collect It

  • Directly from you — forms, conversations, and documents you provide.
  • From your custodian (Altruist Financial LLC) — statements and account activity for accounts you open through us.
  • Through account aggregation (flagship clients only) — if we set up aggregation for you, the balance of an outside account you connect (see Section 7).
  • Through our website, the Studio, or our educational tools — as you interact with them.

5. How We Use Your Information

  • Provide financial advisory services and service your account.
  • Create and maintain your Studio account and display your financial picture.
  • Communicate with you about account updates, educational material, and regulatory changes.
  • Comply with legal obligations (e.g., anti-money-laundering laws).
  • Maintain, secure, and improve our services and the Studio.

6. How We Share Your Information

We do not sell your NPI, and we do not share it with nonaffiliated third parties for their own marketing. We share it only as needed to provide and service your account, or as the law requires:

  • Service providers — our custodian/broker-dealer (Altruist), our account-aggregation provider (Plaid), our Studio hosting provider, our payment processor (Square, for paid plans), tax preparers, and IT vendors — each only as necessary and under confidentiality obligations.
  • Affiliates — we have no affiliates and do not share NPI with any.
  • Legal requirements — court orders, regulatory audits, or lawful requests.
  • With your written consent — anything you explicitly authorize.

Because our sharing falls entirely within these permitted purposes, there is no third-party marketing opt-out to provide. You may still choose to limit the data you give us (see Section 10).

7. Account Aggregation — a Flagship-Service Feature

Aggregation is part of our flagship advisory service. It is not a self-service feature and is never open to the public or to non-flagship clients. For a flagship client, we send a secure, single-use connection link and a separate verification code from our office; you then connect your outside account yourself, on your own device, through a third-party aggregation provider (Plaid). We control who is offered this connection. We deliberately limit it:

  • Balances only — no transaction history, and not your full account or routing numbers.
  • Read-only — it cannot move money or place trades.
  • Token-based — you can revoke it at any time; we never see or store your bank username or password.
  • One-way — only balance figures flow to your dashboard, which stores balance figures only.

You may decline aggregation and still receive full flagship services.

8. What We Do Not Do

  • We do not store your bank username or password.
  • We do not store your full account or routing numbers.
  • We do not store your payment-card numbers — card payments are handled entirely by Square.
  • The Studio itself never connects to your bank; where a flagship client uses aggregation, that connection is made by you through Plaid (Section 7), read-only and balances-only.
  • Nothing in our service can move your money or place trades.

9. Safeguarding Your Information

We maintain administrative, technical, and physical safeguards, including encryption of data in transit and at rest, access limited to authorized personnel, and a written incident-response procedure. As a single-principal firm, our principal conducts and documents an annual review of our privacy and information-security procedures.

10. Your Rights

  • Access — request a copy of the NPI we hold about you.
  • Correction — correct inaccurate or incomplete NPI.
  • Limit what you share — you may decline to provide data deemed sensitive; please tell us before signing so we can tailor our services.
  • Deletion — request that we delete your Studio account and data; certain advisory records are retained as required by law (Section 11).
  • Exceptions — you cannot opt out of disclosures required by law (e.g., subpoenas).

11. Data Retention and Disposal

We retain client records for at least the periods required by the Investment Advisers Act recordkeeping rules and Florida law, and we securely dispose of NPI once retention is no longer required. Our practices are detailed in our Data Retention and Disposal Policy.

12. Cookies and Similar Technologies

We use only the essential cookies and local storage needed to keep you securely signed in and to operate the Studio. We do not use the Studio to serve third-party advertising.

13. LifePath Financial-Education Platform

LifePath, our free financial-literacy simulator, is designed to collect no personal information. There are no accounts and no sign-in. Your game progress and settings are stored only in your own web browser on your device (in its local storage); this data is never transmitted to us, and we cannot access it. Clearing your browser data erases it. We do not collect nonpublic personal information through the platform, and using it does not make you a client of Paraclete Life Planning LLC.

14. Educational Use — Important Disclaimer

LifePath is provided by Paraclete Life Planning LLC, a Florida state-registered investment adviser, for general financial-education purposes only. It is a hypothetical simulation. Nothing in it is investment, tax, or legal advice, a recommendation, or an offer or solicitation to buy or sell any security or to engage our advisory services. All figures, projections, and outcomes are illustrative and hypothetical, do not reflect any actual investment, and are not a guarantee of future results. Use of the platform does not create an advisory, fiduciary, or client relationship with Paraclete Life Planning LLC; our fiduciary duty applies only to clients under a signed advisory agreement. Consult a qualified professional before making financial decisions.

15. Children

The Studio is not intended for anyone under 18, and we do not knowingly collect their information.

16. Changes and Delivery

We deliver this policy to you when you engage us and annually thereafter, and we will deliver an updated policy promptly if it materially changes. The current version is always available on our website (paracletelife.co) and within the Studio (paracletelife.io/privacy).

17. Contact Us

Paraclete Life Planning LLC
7710 Pontiac Dr., Pensacola, FL 32506
Phone: 850-549-9911
Email: johnny@paracletelife.com

© 2026 All Rights Reserved Paraclete Life Planning LLC